Politique de remboursement

Returns
Our policy is NO RETURNS but we can exchange if items comes broken or unwearable condition with pictures for proof. Buyer must pay for shipping label return. Once item is returned to us we will process exchange. 

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items:
Gift cards
Downloadable software products
Some health and personal care items

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at Shopjanessaaccesories@gmail.com and

send your item to: 5457 mission st, San Francisco, CA 94112 United States

REMEMBER: You are responsible for return shipping label, once item is returned to us we will process exchange & provide new tracking number for your new item at no extra charge.

We are not responsible for missing or lost returns

Shipping
To return your product, you should mail your product to: 5457 mission street, San Francisco, CA 94112 United States

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.